Privacy policy.

Should you choose to place a booking at one of our houses, we will be required to obtain some personal information from you including but not limited to your name, address, contact telephone number and email address.

We take responsibility for the protection of your personal information. Should you wish us to organise additional services during your stay such as restaurant or attraction bookings you accept that we may be required to provide certain personal information to third parties and by requesting that we proceed with such bookings you consent to all the information you provide to us being passed on to those third parties. A member of our client service team will discuss this with you at the time of your booking.

We may communicate with you by electronic means. By providing us with an active email address, you agree that you are happy for us to communicate with you in this way in order to: advise you of products or services that may be of interest to you; notify you of special offer rates available at any of our properties; advise you of any website updates; or provide you with any other information that we consider would be of interest to you. You may exercise your right to prevent us from contacting you at any time by emailing us at info@simonescapes.com

 

Website

SimonEscapes’ website host, Squarespace, stores basic server access logs for debugging, security and service review (not marketing). They also store website information in a segregated database which they have access to in order to perform maintenance and occasional debugging. They may create additional log files for debugging and testing purposes. These will exist for as long as the files are needed and are deleted straight after. They typically do not back up these types of file.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Enquiry Forms

When you complete a contact form on SimonEscapes’ website to enquire about our properties, we will retain your name, email address and, where supplied, your phone number. We collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with [Mailchimp & SuperControl] for storage and [with Mailchimp & SuperControl for data porting].

This information will be retained on the third-party databases, Supercontrol and Mailchimp, and will be used by SimonEscapes to contact you about your enquiry and for SimonEscapes’ marketing purposes. Your information will not be passed on to any other parties. You may unsubscribe from SimonEscapes’ marketing emails at any time and request for your details to be removed from Supercontrol and Mailchimp at any time by sending an email request to: info@simonescapes.com

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

Newsletters

When you request to subscribe to receive SimonEscapes’ newsletters on the SimonEscapes website, you will receive an email via our email service provider, Squarespace Email Campaigns, to confirm your subscription. Once you have done this you are added to SimonEscapes’ list of customer email addresses which is stored in Squarespace. SimonEscapes will periodically send newsletters to this list with updates about SimonEscapes and the products and services it offers. You may choose to unsubscribe from these newsletters at any time by clicking on the ‘Unsubscribe’ link contained within each newsletter.

 

Third Parties

The SimonEscapes website (‘the Website') may contain links to third-party websites. We provide these links to enable you to find information that we consider may be useful to you. We are not responsible for the content of the third-party websites concerned and cannot accept responsibility for any losses that may arise either as a result of any reliance placed on information contained on any websites to which the Website is linked, or as a result of transactions entered into on any such websites.

By proceeding via a link from the Website to a third-party website, you accept that SimonEscapes has no control over any content or transaction that may take place on the third-party website and in addition you accept that the existence of the link in no way indicates that SimonEscapes endorses or accepts any responsibility for the content, accuracy or use of the contents of such website.

We use these Third Party Integrations; Supercontrol, Squarespace Email Campaigns, Google Maps & YouTube, each are subject to their own privacy policies.

The SimonEscapes website uses Google Analytics’ tracking services. This is used for tracking aggregated information and not individuals. Please see the Google Analytics privacy policy for more information.

You may choose to interact with SimonEscapes’ Facebook, Twitter & Instgram pages. Facebook, Twitter & Instagram are subject to their own privacy policies and settings which you should refer to regarding their use of your data.

Cookie Policy

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

The contents of this Policy do not affect your statutory rights under the Data Protection Act 1998. In particular, should you request us to do so, we will provide you with a copy of all personal information that we hold about you. Any such request may be subject to a small fee to meet our administration costs in providing you with details of the information we hold about you.